All people really appreciate :

• being treated with respect and courtesy, especially when they are feeling distressed or slightly out of control.
• being helped to understand their redicament.
• being helped to express their concerns fully.
• being appreciated.
• a responsible attitude to life in themselves and in others.
• being seen for the responsible people that they are.
• sensitivity.
• being given feedback that helps them come to terms with their own distress.
• being reminded that there is no need for blame of self-blame in this world.
• being taken seriously, especially when their ideas are uncommon, extreme or bizarre and especially when they are feeling angry, sad or frightened.
• being consulted about matters which affect the, especially when they don’t fully understand the need for what is being proposed.
• being encouraged to choose their own labels for their states of being.
• being encouraged to take charge of their own lives.
• being trusted.